The doctor is in
[If you think I don’t write enough here, I have a good excuse: I’ve been blogging at the Lindependence 2008 Felton Diary here. I’ll get here when I can.]
I’ve mentioned this before in blogs, but it bears repeating: For years, I have hoped to be a thorn in Dell’s side, the pebble in ol’ Mike’s Gucci loafers about dependability and quality of the machines that came from the Dallas conglomerate.
So when Dell decided to see the light and offer Ubuntu as an OS option, I asked for a nice bearnaise sauce to go with the crow I dutifully, and happily, ate.
Fast forward to late last week, when I helped my commercial neighbor Ron at Long Cabinet Company with the memory on his Dell laptop, it was one of those opportunities to show that what we do, hardware- and software-wise, is not exactly some sort of black magic. In addition, it showed Ron how Dell and Microsoft are working together to make Vista unusable.
Ron’s wife had bought Ron a gig of memory and he asked me to install it. Thanks to Dell — more crow, please — adding memory on the laptops is merely a matter of just removing a panel, popping it in, and putting the panel back on; 60 seconds, tops.
This was the easy part: The harder part, and the part I couldn’t explain other than to say that it’s a huge mistake by both Dell and Microsoft, was trying to justify to Ron how Dell could sell a machine that they said was Vista-ready with “only” 512MB of RAM and how Microsoft could make an “new and improved” operating system that . . . well . . . oh, never mind. In the end, both Dell and Microsoft took a back seat to an explanation of how GNU/Linux doesn’t have the same problems that Ron was experiencing.
One more convert in the making? One can only hope.
(Larry Cafiero runs HeliOS Solutions West in Felton, California, and is an associate member of the Free Software Foundation.)