I’m sitting in a room at HeliOS Solutions West/Redwood Digital Research in Felton, California, at the foot of the Santa Cruz Mountains, with computers running primarly Fedora. However, there are also boxes (going clockwise from where I’m sitting) running OpenSUSE, AntiX Mepis (it’s old), Debian, Xubuntu and Ubuntu.
“So?” You’re asking yourself, and that’s a valid question. This first-paragraph revelation will make more sense at the end.
Having said this, there are few things I like more than working a booth — usually dbEntrance or Fedora — at various shows, whether it’s a large one like LinuxWorld or the Southern California Linux Expo (SCaLE), or even talking up Free/Open Source Software in the minuscule venue of a LUG meeting.
Discussing in good faith the likeness and difference between distros, between desktop environments, and between FOSS programs is something that is part of the process; the process that helps uplifts all of us — those using different distros, different desktop environments and different FOSS programs — in this thing called the Free/Open Source Software community.
Helping in good faith people who ask — whether it’s something in Fedora that doesn’t work for a user or something in another distro that is not working — is a common and unavoidable occurrence at all show levels, and it’s good to be able to get someone’s problem solved, assuming you show him/her what’s wrong. It’s the teach-a-man-to-fish-and-feed-him-for-life concept in action.
In good faith: Those are the three key words here.
I bring up those three simple words because invariably at Linux shows like LinuxWorld and SCaLE you have some who don’t follow the “in good faith” part of this equation. You know who they are (and you know who you are): These are the folks who will come to any given booth and essentially tell you what’s wrong with your distro/software/hardware, without offering a shred of evidence, an inkling of cause, or the remote possibilty of a solution to their, um, “revealing discovery.”
They’ll continue by asking why your distro/software/hardware can’t solve world hunger, put astronauts on Mars and cure cancer, among other impossibilities.
In short, their schtick is simple: Your distro/software/hardware sucks and you’re pretty lucky I’m here to tell you why.
A word to those who persist in this behavior: Stop.
It may come as a shock to you that you — and you alone — are the only one impressed with your knowledge and self-importance. In reality, everyone else thinks you’re a world-class, Olympic-caliber annoyance. Rather than helping, you’re getting in the way of those who are trying to assist others who may not be as experienced, and certainly aren’t as arrogant, as you.
So either help us with your degree of knowledge without rubbing anyone else’s nose in it, or just step the hell aside.
Folks tried to spar with me at SCaLE last month, but I blew them off — different strokes for different folks. This issue, however, actually came to a head when Red Hat’s Karsten Wade and I were getting dinner to take on the road on Sunday evening and I was confronted by one of the dogmatards whom I had spoken to earlier in the day. Not being in the mood for hearing an additional litany of what was wrong with Fedora, I just nodded and shrugged while being “schooled” about what was lacking in the distro. But Karsten took a more proactive approach, which was described by Karsten’s response to an item in the previous blog post.
Now the reason I brought up Felton: I’m primarily a Fedora user and prefer Fedora over the rest of those mentioned in the first paragraph. However I use the other distros mentioned above. I’m also game to try others; the history of this blog bears me out — google “eight distros a week” and see what you get. Some of the machines here run GNOME, some KDE, some Xfce, and one on Fluxbox. I’m not an expert at any of them, nor am I married to any of them.
Naturally, I’m open to sharing what I do know with anyone who asks. With nearly three years under my belt on the GNU/Linux side of all things digital, I realize that I’m a relative “newb” at this. Surprisingly I’m at peace with that, despite the fact I continue to learn.
So while I’m always interested to hear the error of my ways, whatever they may be, I’m really not interested in matching wits for the sake of matching wits. You want to prove you know more than I do? If that’s the biggest challenge of your day, then let me make this easy for you: You win.
Like most others, I have more important things to do.
(Fedora ambassador Larry Cafiero runs HeliOS Solutions West/Redwood Digital Research in Felton, California, and is an associate member of the Free Software Foundation.)