Pleased to meet you
One of the great things about living where I do is the people by whom I’m surrounded in the FOSS realm. Each community has their peeps that do yeoman’s work on a daily basis to promote Linux and FOSS, and in the Silicon Valley and “over the hill” on Santa Cruz side, we are stocked with great people who do excellent work.
Grant Bowman, as I’ve mentioned before in past blogs, is one of them.
Grant started a discussion on the LUG mailing lists in the Silicon Valley and concludes with this: Is there a “best” way to introduce people to knowing more about computing without limits? Grant’s e-mail eloquently continues in seeking an answer to how we, as Linux/FOSS advocates, can help those who are Linux/FOSS curious experience what we already know is a better way.
We all know there’s not an easy answer to this, and arguably if you get 10,000 people in an arena to answer that question, chances are you’d end up with 12,000 different answers. However, it’s a good issue to discuss to get ideas regarding how to best promote Linux/FOSS with the proviso that there is not a “right,” one-size-fits-all answer.
Putting aside seeking community — going to LUG meetings, for example, and becoming an active member — I’d prefer here to address the one-to-one issue of Linux user introducing a non-user to Linux.
One basis — not the only one, but my own bottom line modus operandi — for determining how best to promote Linux/FOSS is to know why the potential convertee wants to use Linux/FOSS and how he or she plans to use it. Computer experience at this point in the discussion is secondary, though it is something that needs to be addressed early in the discussion.
So I would break the users down into two basic categories: Changers for philosopical reasons and changers for nuts-and-bolts reasons (and I don’t mean “nuts-and-bolts” in a bad sense: What I mean are those who don’t care if their software is “free-as-in-freedom.” They just want to do what they do on their computers to work as they’re accustomed to having it work).
There are others who might fall between these two basic categories — like those who get the philosophical side but focus on the more basic part of having the OS and software “just work” — but for the sake of discussion, let’s just use these two for now.
The inverted pyramid
In the news field, one of the principles of reporting is known as “the inverted pyramid;” an upside-down triangle, actually, where the most important item of the news story (that is, the widest part of the triangle) is at the top, with less important items following in a desending order so, as far as importance goes, the diagram would come to a point at the end where the least important part of the story would exist. The inverted pyramid’s purposes, in journalistic circles, stems from the fact that when there are space considerations in the newspaper — i.e., when the story is too long for the space — the editor can cut from the bottom and what’s lost is not as important as what stays.
How that affects the philosophicals
In the case of those changers who want to use Linux/FOSS for reasons that have to do with not wanting to be chained to EULAs or for reasons revolving around “sticking it to the man,” moreso than anything that has to do with basic functionality, you can start your inverted pyramid with the wide and lofty ideals of free software and how that works. Then you can narrow your discussion down to other principles and maybe functions of how to go about using a Live CD (if they don’t know how to already) and finally reach the tip at the bottom handing him or her the CD and let them know how to reach you if they have questions.
Meanwhile, back with the nuts-and-bolts crowd . . . .
Let’s say that you’re having a discussion with someone who’s giving you the blank, god-will-this-ever-end glazed-over stare while you discuss some of the concepts of free software. That’s a pretty good indication that he or she does not really care about EULAs and the philosophical side of things, and your inverted pyramid doesn’t have to start at the lofty ideals of FOSS. Here you can emphasize some of the functionality of Linux and FOSS programs, with the proviso that “your mileage may vary” (an important point — remember GIMP may not do everything Photoshop can do, but for the amateur photographer, GIMP works just fine). The concepts that the software is “free as in free beer” may also resonate. From there, you narrow your discussion down to how you can try out using Linux/FOSS on with a Live CD, etc., and so on.
Again, these are two extremes where a lot of new users may fall somewhere in between, but some of the more important aspects of introducing and helping new users know and share what we might take for granted.
But bear in mind that when you’re advocating for Linux and FOSS:
I look forward to further discussion on this, and thanks, Grant, for posting this.
(Fedora ambassador Larry Cafiero runs Redwood Digital Research in Felton, California, and is an associate member of the Free Software Foundation. He is also one of the founders of the Lindependence Project.)